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These are the questions which are usually asked by our customers. If your question is still not in the list, you can Contact Us.

How many payment methods are available?

Right now only COD (Cash on Delivery) is available. Parcel will be delivered by Leopard Courier Service.

How may I avail Free Delivery?

Yes. You can have a Free Delivery all over in Pakistan. Minimum Order 2,000/- PKR

What is minimum order amount?

Minimum order amount is PKR. 300 (excluding delivery charges).

Can I cancel my order?

Yes you can cancel your order. Once we make a confirmation call, then you will have still 2 days left to think about order cancellation. 2 Days after confirmation call, your order will be dispatched.

How long will it take time to deliver?

Karachi customers will receive parcels in 2-3 business days after dispatching order. Other cities can take 5-6 business days after dispatching order. Orders are usually dispatched within 2 days.

Is there any other method for placing an order i.e. Facebook, Call, Whatsapp?

Yes. There are a few other ways to place an order.

What are the delivery charges?

  • For Karachi: Rs. 50
  • Other Cities: Rs. 100
  • For Pick Up at our Point: I.I. Chundrigarh Road
  • Free Delivery on Minimum Order 2,000/- PKR

Is there any return policy?

There is no return policy. Once you make an order, order is proceed from our side. But you can cancel your order within 1-2 days. And, if your order is damaged/defected, We will surely refund you full amount. But we always make sure our customers order is fine in quality before dispatch.

Where is SuZain Hijabs' shop/outlet?

We currently don’t have any shop/outlet in the world. We are operating our business online.

Any discount of bulk purchasing?

We are retailers. But we give reasonable discount on bulk purchasing. Please contact us for more information. We can make a good deal. 🙂